Comparison
Progull vs manual mainframe ops.
What actually changes when agents take the overnight loop — measured against the workloads you already run.
| Dimension | With Progull | Manual ops |
|---|---|---|
| Median MTTR on recurring abends | < 3 min | 30–90 min |
| Sev-2 escalations to senior SMEs | −70% | Baseline |
| Knowledge retention when an SME leaves | Encoded as playbooks | Lost |
| After-hours pages per week | Single digits | Dozens |
| Audit trail per decision | Sparse worknotes | |
| Consistency across LPARs & regions | Operator-dependent | |
| Cost per resolved abend (fully loaded) | ~$11 | ~$180 |
| Change-management overhead | Pre-approved playbooks | Per-incident |