About Progull

A transparent org built for mission-critical work.

We work on the floor of mainframe operations — that means our leadership is reachable, our offices are open, and our escalation paths are not a maze.

Leadership

The team behind Progull.

Every executive is reachable directly. Click a profile for a full bio and contact lines.

Global presence

Six offices. One operating model.

Wherever your mainframe runs, a Progull engineer is in your time zone — and on your change calendar.

New York

ET
Progull Tower

210 West 31st Street, Floor 24, New York, NY 10001

London

GMT
Aldgate House

33 Aldgate High Street, London EC3N 1AH, United Kingdom

Mumbai

IST
One BKC

12th Floor, Bandra Kurla Complex, Mumbai 400051, India

Singapore

SGT
Asia Square Tower 1

8 Marina View, Level 18, Singapore 018960

California

PT
Embarcadero Center

4 Embarcadero Center, Suite 1400, San Francisco, CA 94111

Tokyo

JST
Marunouchi Building

2-4-1 Marunouchi, Chiyoda-ku, Tokyo 100-6310, Japan

Grievance contacts

Direct lines into Progull.

No tickets, no triage queues. Every address below is read by a named owner.

Customer grievances

grievance@progullsystems.com

First-line escalation for any customer concern.

Data protection

dpo@progullsystems.com

GDPR, CCPA and data-subject requests.

Security disclosures

security@progullsystems.com

Responsible disclosure of vulnerabilities.

Ethics & compliance

ethics@progullsystems.com

Anonymous reporting reviewed by the audit committee.

24/7 Support

Live chat with a Progull engineer — any hour, any zone.

A real mainframe engineer answers the chat. No bots gating you to a human, no business-hours queue. If your batch window is on fire, ours is too.

[chat · live · region: global]
progull: Hi — I see you're on the pricing page. What environment are you running?
you: z/OS 2.5, CICS TS 5.6, DB2 12. Two LPARs.
progull: Got it. I'll pull a sandbox profile that matches and we can walk through an S0C7 trace live.
Avg first response · 38 seconds